MSU Denver IT Service Status
Identified - The vendor has pulled an updated set of files and will be updating SSB Navigate shortly. Once they have completed that, they will work on automating the process so that their files stay current.
Aug 4, 13:23 MDT
Investigating - Students unable to log into SSC Navigate should call the ITS Help Desk and share the error message they receive.
Faculty & Staff members may also create a ticket on behalf of a student if the student record is not in SSC Navigate.
Users should avoid pulling reports or running campaigns until the issue is resolved but can continue to record advising interactions in the system.

Jul 27, 11:06 MDT
ITS Scheduled Maintenance Operational
Production - Self Service Banner 8 (Faculty, Employee, and Finance Self-Svc.) Operational
Authentication & Single Sign On ? Operational
Canvas ? Operational
90 days ago
100.0 % uptime
Today
Campus Network ? Operational
Office 365/Email Operational
Production - Internet Native Banner (Banner Admin Pages) Operational
File Management/Shared Network Drives Operational
Information Security Operational
Campus Wireless Network ? Operational
Campus Web Hosting Operational
Rave Campus Alerts ? Operational
CASHNet Operational
Telecommunications Operational
GlobalProtect ? Operational
Production - Degree Works Operational
Watermark FS (formerly Digital Measures) Operational
PaperCut (Student Computer Lab Printing Services) Operational
Skype for Business ? Operational
90 days ago
100.0 % uptime
Today
sites.msudenver.edu - Faculty/Staff personal websites Operational
90 days ago
100.0 % uptime
Today
EvaluationKIT ? Operational
90 days ago
100.0 % uptime
Today
ShoreTel Call Center Services ? Operational
Production - Banner Workflow Operational
90 days ago
100.0 % uptime
Today
SSC Navigate (Advising) Student Operational
90 days ago
100.0 % uptime
Today
SSC Navigate Staff Operational
90 days ago
100.0 % uptime
Today
Self Service Banner 9 (Student Self-Service, General Self-Service) Operational
90 days ago
100.0 % uptime
Today
TEST - Internet Native Banner (Banner Admin Pages) Operational
90 days ago
100.0 % uptime
Today
Enterprise Data Warehouse - Reporting.msudenver.edu Operational
90 days ago
100.0 % uptime
Today
TEST - Self Service Banner 9 (Student Self-Service, General Self-Service) Operational
90 days ago
100.0 % uptime
Today
TEST - Self Service Banner 8 (Faculty Self Service, Employee Self-Service, Finance Self-Service) Operational
90 days ago
100.0 % uptime
Today
TEST - Degree Works Operational
90 days ago
100.0 % uptime
Today
TEST - Banner Workflow Operational
90 days ago
100.0 % uptime
Today
www.msudenver.edu - University Website Operational
90 days ago
100.0 % uptime
Today
red.msudenver.edu - University Newsroom Website Operational
90 days ago
100.0 % uptime
Today
Qualtrics Operational
90 days ago
100.0 % uptime
Today
Liquid Files (secureshare.msudenver.edu) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 8, 2022

No incidents reported today.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

Unresolved incident: SSC Navigate data has not been updated since 7/20/2022. We have contacted the vendor and are working to correct the process..

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022
Completed - The scheduled maintenance has been completed.
Jul 29, 01:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 21:00 MDT
Scheduled - Our website hosting provider for www.msudenver.edu, healthcenter1.com, ready.msudenver.edu, sites.msudenver.edu and heds365.org is performing data center maintenance for all hosted clients between 9:00pm and 1:00am mountain time on Thursday July 28th, 2022.

These websites may be unavailable for up to 25 minutes during this scheduled maintenance window. If you have any questions or concerns, please contact the ITS Service Desk at 303-352-7548 or support.msudenver.edu.

Jul 25, 11:33 MDT
Jul 28, 2022
Jul 27, 2022
Jul 26, 2022

No incidents reported.

Jul 25, 2022

No incidents reported.