MSU Denver IT Service Status
All Systems Operational
Uptime over the past 90 days. View historical uptime.
ITS Scheduled Maintenance Operational
Self Service Banner ? Operational
Authentication & Single Sign On ? Operational
Campus Network ? Operational
Office 365/Email Operational
Blackboard Learn ? Operational
Internet Native Banner (Banner Admin Pages) Operational
File Management/Shared Network Drives Operational
Information Security Operational
Campus Wireless Network ? Operational
Campus Web Hosting Operational
Rave Campus Alerts ? Operational
CASHNet Operational
Telecommunications Operational
GlobalProtect ? Operational
Blue Jeans Network Dial-in Phone Number Access Operational
Blue Jeans Network Meeting Rooms Operational
Lyris ? Operational
DegreeWorks/CAPP Operational
Digital Measures Operational
PaperCut Operational
Student Success Collaborative ? Operational
Skype for Business ? Operational
90 days ago
100.0 % uptime
Today
WordPress (sites.msudenver.edu) Operational
90 days ago
100.0 % uptime
Today
EvaluationKIT ? Operational
90 days ago
100.0 % uptime
Today
Chrome River ? Operational
PeopleAdmin ? Operational
ShoreTel Call Center Services ? Operational
Canvas ? Operational
90 days ago
98.75 % uptime
Today
VoiceThread Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Workflow upgrade Oct 24, 06:00-16:00 MDT
We will be undergoing scheduled maintenance during this time.
Posted on Sep 2, 11:55 MDT
EDW database upgrade Nov 21, 05:00 - Nov 22, 05:00 MDT
We will be undergoing scheduled maintenance during this time.
Posted on Sep 2, 11:58 MDT
Past Incidents
Oct 20, 2020

No incidents reported today.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020
Self Service Banner unavailable
Resolved - We have resolved issues preventing access to Self Service Banner and the system has been tested and restored to full service. All related systems and applications should be functioning as usual. If you still notice any issues accessing or utilizing campus systems or applications, please contact the ITS Service Desk at 303-352-7548 or visit msudenver.edu/gethelp. We apologize for the disruption in your daily activities during this unexpected outage.
Oct 16, 13:29 MDT
Update - We are continuing to investigate this issue.
Oct 16, 12:10 MDT
Investigating - At this time, MSU Denver is experiencing an unplanned service degradation on Self Service Banner. Technicians have been notified and are working to resolve the issue as quickly as possible. We anticipate a status update on this issue in 60 minutes.
Oct 16, 11:26 MDT
Immunization application upgrade
Completed - The scheduled maintenance has been completed.
Oct 16, 08:43 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 05:00 MDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 2, 11:59 MDT
Oct 15, 2020

No incidents reported.

Oct 14, 2020
Student Accounts Online payments are not updating
Resolved - The Student Accounts Online payment portal has been restored to full service. All related systems and applications should be functioning as usual. If you notice any issues with campus systems or applications, please contact the ITS Help Desk at 303-352-7548 or msudenver.edu/gethelp. We apologize for the disruption in your daily activities during this unexpected outage.
Oct 14, 19:56 MDT
Update - CASHNet technicians continue to work closely with ITS to investigate issues with this service, and at this time the Student Accounts Online payment portal is not available.
Oct 14, 16:20 MDT
Investigating - At this time, MSU Denver is experiencing a service outage on the Student Accounts Online payment portal. CASHNet and ITS technicians are aware and are working to resolve this issue as quickly as possible.
Oct 14, 10:40 MDT
Update - We are continuing to work with CASHNet to fix this issue.
Oct 13, 08:31 MDT
Identified - The issue has been identified and a fix is being implemented.
Oct 12, 16:30 MDT
Update - We are continuing to investigate this issue.
Oct 12, 16:25 MDT
Update - We are continuing to investigate this issue.
Oct 12, 14:35 MDT
Investigating - CASHNet and ITS technicians are currently working on resolving this issue. At this time, students should not experience any issues making payments.
Oct 12, 13:20 MDT
Oct 13, 2020
Oct 12, 2020
Lyris list server is down
Resolved - This incident has been resolved.
Oct 12, 09:04 MDT
Update - We are continuing to investigate this issue.
Oct 12, 09:00 MDT
Update - Lyris is up
Oct 12, 09:00 MDT
Investigating - We are currently investigating this issue.
Oct 12, 08:53 MDT
Oct 11, 2020
Banner maintenance (database upgrade)
Completed - The scheduled maintenance has been completed.
Oct 11, 17:34 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 20:00 MDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 2, 11:54 MDT
Oct 10, 2020
VoiceThread Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 05:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 03:00 MDT
Scheduled - VoiceThread will be performing system maintenance for all their systems on October 10th from 3:00am through 5:00am (mountain time). VoiceThread will be unavailable during this time frame, please plan accordingly.
Sep 30, 08:38 MDT
Oct 9, 2020
Oct 8, 2020
DegreeWorks Reporting Degraded Performance
Resolved - This incident has been resolved.
Oct 8, 08:19 MDT
Update - Issue has been resolved with DegreeWorks.
Oct 8, 08:17 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 7, 10:26 MDT
Identified - The issue has been identified and a fix is being implemented.
Oct 7, 10:26 MDT
Investigating - The routine maintenance is affecting degree works performance.
Oct 7, 09:44 MDT
Oct 7, 2020
Oct 6, 2020

No incidents reported.

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