Resolved -
Multiple contributing factors resulted in issues with Banner Self Service SSO. We have resolved each of the issues and the system has been restored to full service. All related systems and applications should be functioning as usual. If you still notice any issues accessing or utilizing campus systems or applications, please contact the ITS Service Desk at 303-352-7548 or visit msudenver.edu/gethelp. We apologize for the disruption in your daily activities during this unexpected outage.
Feb 23, 12:59 MST
Update -
Technicians continue to troubleshoot the SSO login issue. However, Self-Service Banner pages and services are still available.
Feb 23, 12:23 MST
Update -
The issue is related to SSO. However, Self-Service Banner pages and services are still available.
Feb 23, 10:53 MST
Update -
Technicians are continuing research into the cause of the error. Updates will continue as more information becomes available.
Feb 23, 10:37 MST
Update -
We are continuing to investigate this issue.
Feb 23, 09:13 MST
Investigating -
At this time, MSU Denver is experiencing a unplanned service degradation impacting Banner Self-Service. Technicians are aware of the issue and are working to resolve it as quickly as possible. We anticipate a status update on this issue in the next 90 minutes.
Feb 23, 08:54 MST